Question

A customer states that when she removes the printed pages from her laser printer output tray, the black ink smears all over her fingers. Which of the following is the most likely problem?
A. Inked ribbon
B. Fuser unit
C. Primary corona
D. Cleaning blade
E. Erasure lamps

Answer 1

Answer:

B. Fuser unit

Explanation:

Based on the scenario that is being described it can be said that the most likely problem is the Fuser unit. This is a part that plays an important role in the printing process. This unit melts the toner and compresses it in order to leave the impression on the paper with heat. A faulty fuser unit will not compress correctly and leave wet ink on the paper causing it to smear.