Unlike conventional mail, email can send your complaint
within minutes or seconds to the company.
This is the reason why use of email has become popular. The reaction to act on the complaint will
depend on the company. Sending an email
does not guarantee that they will act on it right away.
Answer: Trade associations are non-profit organizations whose primary purpose is to <u>provide different learning tools for businesses in a particular industry.</u>
Answer:
1. $38,435.37
2. $67,091.09
3. $126,985.63
4.$94,037.04
Explanation:
The formula for calculating future value :
FV = P (1 + r)^n
FV = Future value
P = Present value
R = interest rate
N = number of years
1. $17,000 ( 1 + 0.06)^14 = $38,435.37
2. $26,000(1 + 0.09)^11 = $67,091.09
3. $38,000(1 + 0.09)^14 = $126,985.63
4. $59,000 (1+0.06)^8 = $94,037.04
I hope my answer helps you
Answer: True. Indirect Denial method should be considered before direct method.
Explanation: The indirect denial method of dealing with a customer is a method in which the customer is first agreed with when expressing a wrong objection. In this method, the customer's argument is first held to be valid, and this is done in order to create a level of trust or confidence with the customer.
After rapport has been established, evidence can then be brought to dispute the customer's claims.
By using the method, the customer doesn't feel threatened or alarmed from the onset and a heated argument will be avoided.
Direct denial method is the opposite of indirect denial method, in this case, strong arguments are used to oppose a customer's claims to show that they have made a mistake.
