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kicyunya [14]
3 years ago
6

The manager of a branch office of Banco Mexicali observed that during peak hours an average of 20 customers arrives per hour and

that there is an average of 6 customers in the branch office at any time. How long does the average customer spend waiting in line and being​ serviced?
Business
1 answer:
Illusion [34]3 years ago
7 0

Answer:

The average customer waits in the system for 0.3 hours or 18 minutes.

Explanation:

We can work with this as a queuing theory problem.

The observation of 20 customers arriving per hour is the rate of arrival λ=20 1/hour.

The 6 customers in the branch office is L, the mean number of customers in the system (being serviced or waiting).

We need to calculate W, which is the average time in the system (waiting or being serviced).

For that we can use the Little's rule, tha can be written as

L=\lambda*W

In that case,

W=L/\lambda=6/20=0.3 \,hours

The average customer waits in the system for 0.3 hours or 18 minutes.

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Firms that can employ and establish <u>isolating mechanisms</u> are more likely to protect their competitive advantage from being copied and/or eroding away.

Isolation mechanisms:

A company is able to maintain its competitive edge for a longer period of time if it can stop a rival from copying the resource or capability that provides it that advantage. Isolation mechanisms is the name of this technique. For instance, a patent is a legitimate tool to stop imitation.

A firm's objective is to have a prolonged competitive advantage when a resource or capability gives the firm an advantage over competitors for an extended period of time. The industry will determine how long a company can preserve a competitive advantage.

If a business can maintain a competitive edge for a year in a fast-moving field like information technology or quick fashion, it may be quite happy. In an industry with less frequent changes, such as feminine hygiene, a persistent competitive advantage may remain considerably longer.

A sustainable competitive edge cannot be maintained by any company indefinitely. The competition is constantly working to improve its own competitive edge.

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2 years ago
Technology can either shift the labor demand to the right or to the left, depending on its effect on the marginal product of lab
zavuch27 [327]

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If we find out that technology has shifted the labor demand to the left, this is a disadvantage to labor.

Explanation:

To begin with, It's important to properly understand the concept of Marginal Product of Labour.

In simple terms, marginal product of labor is basically the change in unit output occasioned by a unit change in labor. There are a number of factors that may cause a marginal change in labor. Suffix to say, marginal change can either be to the right or to the left.

To narrow it down, we have technology to consider as one of the factors that ensue marginal change. Even more, this change can either be to the right or left. That is, an increase in technology might result to an increase in unit labour - this is to the right. And this is beneficial or advantageous to labor. In same vein, a increase in technology might result to a decrease in unit labour - this is to the left. And this is disadvantageous to labor.

It's on established record that introduction of new technologies, procedures and processes often have a direct effect on an individual employee. This altogether affects the marginal product in labour.

Hence, when technology brings changes to the left, this is a disadvantage to labour, as there is possibly a downsizing or reduction in labor strengths occasioned by the new technologies.

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Ede4ka [16]

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Passive investment

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8 0
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The best candidate for the role of a sales person is Melisa who is a salesperson from a competing firm. Since the objective of Eric Brown who is the human resource manager is to minimize training costs post recruitment, Melisa is the right candidate.

Melisa already has lots of experience as a salesperson in a previous company so,she is experienced and hence won't need to undergo any training unlike a product developer or engineer who need to undergo some trainings.

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