We need to see the options it gives you for each sentence
Answer:
sending the fifth reminder to a customer about overdue subscription fees for a service- Indirect Strategy
informing employees about the closing of an office in the region- Direct Strategy
encouraging customers to read the special clause related to a store's refund policy- Indirect Strategy
informing a long-serving product manager that her job at the company has been eliminated- Direct Strategy
Explanation:
Conveying a negative message is something that should be done with care and involves two approaches, namely the direct and indirect approaches. The indirect strategy is used when the audience is not well known and might not take the message well. A buffer statement and some explanation are then used to cushion the effect of the message. A direct message is used when the message is not to be misunderstood and is thus concise. For example, terminating an appointment should use the direct approach as the audience is familiar and the message must be understood.
Answer:
45, Halasuru,
Bangalore 560008,
December 27, 2021.
Dear friend,
I hope this letter finds you in good health and embracing the Christmas season. I adore the joy and hope that this wonderful Festival evokes. This year, I spent Christmas with my paternal family. On Christmas eve, I went to the village church for the morning mass. I wanted to see all the lovely places around because my father had always discussed the scenic beauty of the city.
Living in nature made me feel rejuvenated. I also stayed on my uncle's houseboat in the backwaters for a night. For a long time, it had been a long-held hope. Next Christmas, we can all go to my father's hometown and take in the sights.
Please express my best wishes to your parents and Kiki. Please answer as soon as possible. I'm intrigued as to how you spent your Christmas. Stay safe.
Yours lovingly,
Chaya.
I believe the answer is 'true'.