Answer:
civil wars and rebellions.
Explanation:
A. 2,500,000 it can't be lower then 250,000 in the Roman Empire
When Alexius I Komnenoi implored the pope (Urban II) for help, he meant it to reconquer the lost Byzantine lands (and therefore return in to their de facto ruler, a.k.a., the Byzantines). Urban however, decided to merely use that as a façade in order to then invade the Muslims, and retake the holy land.
He also saw the wanted to unite Christianity as a whole (All the sects at the time, Orthodoxy, Catholicism, Paulicianism, Iconoclasts, etc. into a single conglomerate, fighting a common enemy.)
