The theme is universal - we all want to make things sound better than they are. That's why when someone asks you "Does this dress make me look fat?" you always say no, even if it does. We want the world to sound better because if we really focused on how bad the world is then no one would want to live in it. But not all writing does make things sound better than they actually are. Some writing is really depressing and makes things sound as bad or worse than they are.
"We've tried to help you call for help, but it seems everyone is asleep. What do you want to do now? Would you like to call for the soldiers? Want us to call them for you? Soldiers are better than police right?" seems to be the best option