Question

Nate is a manager at a small appliance store. He is working with an unhappy customer who is yelling at him. Nate’s policy on handling customer complaints is to give the customer what they want even at a cost to the company. This represents the _________ handling style.Multiple Choicecompromisingintegratingavoiding

Answer 1

Answer:

The correct answer is letter "C": obliging.

Explanation:

The obliging or placating conflict-handling style implies elevating the other party to make them feel good perhaps because of a fault committed. This approach is used when one person is unsure if a mistake has been made. Mainly, when that person might represent some important, the other party undervalues their position with the idea of eventually obtaining a greater good.