Answer:
your not giving enough information
Explanation:
Answer and Explanation:
The computation is shown below:
a. The new customer retention rate is
(a) the day above 3 days from order to delivery
= 3.5 - 3
= 0.5 days
And,
The reduction in customer retention rate is
= 0.5 × 1%
= 0.5%
errors above three per month is
= 6 - 3
= 3
The reduction in customer retention rate is
= 3 × 1.5%
= 4.5%
So, the new customer retention rate is
= 60% - 0.5% - 4.5%
= 55%
(b) The total reduction in customer retention rate is
= 0.5 + 4.5
= 5.0%
The reduction in market share is
= 5% × 0.5
= 2.5%
Now
New market share is
= 21.4% - 2.5%
= 18.9%
Answer:
A. strategy implementation.
Explanation:
Strategy implementation -
It refers to the practice of complying all the strategies and plans in order to attain some goal , is referred to as strategy implementation .
The practice require proper thinking and method , in order to plan in a very proper manner to accomplish the goal .
The process require some documents or soft copy of the steps involved and the rate of progress to track the project in a very concise manner .
Hence , from the given scenario of the question ,
The correct answer is A. strategy implementation.
