Actually, you'd think it would be I, II, AND III, but from the choices you have, I'd have to go with D, I and II.
Comment if the answer is right or wrong so other people that need this will be 100% sure.
Answer:
O'Connor uses imagery to clearly describe the character of Mr Shiftlet.
Explanation:
Imagery is a very effective technique used in texts. It is used to describe events, or characters in great detail so a reader can get an accurate sense of what the writer is trying to represent.
Mr O'Connor made use of this technique to describe in great detail the features and appearance of Mr Shiftlet to create a compelling character.
In formal english, we use words to say precisely what we mean