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Alexus [3.1K]
3 years ago
9

Derek is working at the help desk when he receives a call from a client about an issue with the company's email. The customer is

very upset about the email issue. He is complaining about the email service and the IT department in general.
Computers and Technology
1 answer:
jeka57 [31]3 years ago
7 0

Answer:

Give the customer time to express his/her anger and then restart the conversation.

Explanation:

A person working as a help desk executive is meant to be equipped with customer service skills and experience. They are the mediator between the customers and the actual service providers in a company.

A good help desk executive should have good communication skills, they should have the ability to diffuse tension which it needed in this context.

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Roman55 [17]

Answer:

To create actions panes

On the Project menu, choose Add New Item.

In the Add New Item dialog box, select ActionsPaneControl, and then choose Add.

The ActionsPaneControl1.cs or ActionsPaneControl1.vb file opens in the designer.

From the Common Controls tab of the Toolbox, add a label to the designer surface.

In the Properties window, set the Text property of label1 to Actions Pane 1.

Repeat steps 1 through 5 to create a second actions pane and label. Set the Text property of the second label to Actions Pane 2.

Explanation:

hope it helps

3 0
2 years ago
Bob received a message from Alice which she signed using a digital signature. Which key does Bob use to verify the signature?Gro
alexira [117]

Answer:

Alice's public key

Explanation:A Public key is a key that can be used for verifying digital signatures generated using a corresponding private key which must have been sent to the user by the owner of the digital signature.

Public keys are made available to everyone required and they made up of long random numbers.

A digital signature signed with a person's private key can only be verified using the person's private key.

7 0
3 years ago
How does the text recommend that a company operate if it wants to be successful in the information age?
Kryger [21]

Answer:

The answer is "Departmental interdependence".

Explanation:

In the given question some information is missing, that is an option, which can be described s follows:

A. Work independently across organizations.

B. Departmental interdependence.

C. As an individually small department or as a team.

D. Each organization functions as a separate business entity.

There are separate positions in each organization, but the departments can not actually interact with each other, in the hierarchical paradigm of interdependence and can not rely explicitly on each other, each division presents the same ultimate problem, and other choices were wrong, that is described as follows:

  • In option A, It is wrong because in the organization there are some protocol which will be followed by all.
  • Option C and Option D both are wrong because each organization's function is not separated by the business entity, and it is not small.
6 0
3 years ago
The set of instructions that tell the computer what to do are called ____.
CaHeK987 [17]
Hi,

The word you are looking for is "programs".

Hope this helps.
r3t40
4 0
3 years ago
Read 2 more answers
Collaborative filtering is
vazorg [7]

Answer:

A: used by ISP's to filter out email SPAM

C: a way to help an individual focus on best choices when deciding what to watch or buy.

Explanation:

Collaborative filtering uses a community-based approach to filter spam. It works by collecting numerous email users from around the world. By doing this, it becomes possible for users to flag emails that are spam and those that are legitimate.

Also Collaborative Filtering is one of the most efficient techniques for building a system that can help a user when it comes to recommending best choices based on information from a large number of users.

4 0
3 years ago
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