1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Alexus [3.1K]
4 years ago
9

Derek is working at the help desk when he receives a call from a client about an issue with the company's email. The customer is

very upset about the email issue. He is complaining about the email service and the IT department in general.
Computers and Technology
1 answer:
jeka57 [31]4 years ago
7 0

Answer:

Give the customer time to express his/her anger and then restart the conversation.

Explanation:

A person working as a help desk executive is meant to be equipped with customer service skills and experience. They are the mediator between the customers and the actual service providers in a company.

A good help desk executive should have good communication skills, they should have the ability to diffuse tension which it needed in this context.

You might be interested in
It can be useful to have a mentor because they will help you
MArishka [77]
Get comfortable quickly
3 0
4 years ago
Read 2 more answers
What is computer ????
LekaFEV [45]

Answer:

Explanation:

A computer is a device that manipulates information, or data accrding to the instructions given to it and give us an output. It has the ability to store, retrieve, and process data.

6 0
4 years ago
10 points + brainliest to first correect answer :) incorrect answers/ answers with no effort will be deleted this is easy im jus
Gala2k [10]

Answer:

The first option is incorrect

Explanation:

With the Control+C method, you copy the text. With the Control+V method, you paste it. You do not remove any of the text and instead create a duplicate

6 0
3 years ago
In what year was the first world-wide web software created by tim berners-lee?
Elena L [17]
1989 <span>A graduate of Oxford University, Tim Berners-Lee invented the Web while at CERN, the European Particle Physics Laboratory, in </span>1989<span>. He wrote the first web client and server in </span>1990<span>.</span>
6 0
3 years ago
. What is an entity? Give an example of an entity.
S_A_V [24]

Answer:

Entity is any object in the system and that we want to model and store information

eg Lecture , students and Employee

Explanation:

Entity  

Entity is any object in the system and that we want to model and store information.  

and Entities is usually recognizable concept in which  either abstract or concrete                  

like event , person things and place etc

and that is relevance to database

some common example are :

Lecture , students and Employee

7 0
4 years ago
Other questions:
  • You can access decorative underlines and change their color through the ____ drop-down.
    8·1 answer
  • Under what key category do page up and page down keys fall?
    15·1 answer
  • Jack is writing a paragraph for a school assignment. He proofreads his paper and notices that he used the word, "then" many time
    15·2 answers
  • What is the different between a computer and a phone?​
    15·1 answer
  • A nursing informatics specialist is preparing an in-service program for staff on healthcare informatics and information technolo
    13·1 answer
  • Why don't I have friends?
    11·2 answers
  • Engineers use science to ______ things that people use.
    13·1 answer
  • 1. Do our shared social experiences lead us to think<br><br> communication is a cure-all?
    13·1 answer
  • What are the main dimensions of information system and their components
    13·1 answer
  • Question 3 (8 marks): Write a program that takes a string from the user and splits it into a list using a space (" ") as the del
    13·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!