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Alexus [3.1K]
3 years ago
9

Derek is working at the help desk when he receives a call from a client about an issue with the company's email. The customer is

very upset about the email issue. He is complaining about the email service and the IT department in general.
Computers and Technology
1 answer:
jeka57 [31]3 years ago
7 0

Answer:

Give the customer time to express his/her anger and then restart the conversation.

Explanation:

A person working as a help desk executive is meant to be equipped with customer service skills and experience. They are the mediator between the customers and the actual service providers in a company.

A good help desk executive should have good communication skills, they should have the ability to diffuse tension which it needed in this context.

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What are the differences between a trap (aka software interrupt) and an interrupt (hardware interrupt)? What is the use of each
Marta_Voda [28]

Answer:

Trap is a software interrupt that occurs when there is a system call, while hardware interrupt occurs when a hardware component needs urgent attention.

Explanation:

Interrupt is an input signal that disrupt the activities of a computer system, giving immediate attention to a hardware or software request.

In trap interrupt, the system activities are stop for a routine kernel mode operation, since it has a higher priority than the user mode. At the end of the interrupt, it switches control to the user mode.

The hardware interrupt is a signal from hardware devices like the input/output devices, storage and even peripheral devices that draws an immediate attention of the processor, stopping and saving other activities and executing the event with an interrupt handler.

6 0
4 years ago
Compared with traditional methods, the entire rapid application development (RAD) process is expanded and, as a result, the new
tensa zangetsu [6.8K]

Answer:

<u>False</u>

Explanation:

Note, the Rapid Application Development (RAD) software development approaches are noteworthy not for its expanded design details but for <u>its simplicity of the software development process.</u>

In other words, the RAD approaches while taking user preferences into the software development process, focuses on making the software design process more flexible, such as by employing the use of prototypes, and less unnecessary details.

5 0
3 years ago
Question 15 of 25
GaryK [48]
It gains purchasing power. Less money in circulation = more value.
5 0
3 years ago
A python package used in text analysis and natural language processing. True or False
allsm [11]

Answer:

"True" is the correct answer for the above question.

Explanation:

  • There are so many python package which is used in NLP and text analysis.
  • The NLP is a concept in which the system is being interact with the human language and able to understand the human language. This provide the system which is used to intract the computers and humans.
  • The library which is used in NLP are The Conqueror: NLTK, The Prince: TextBlob.
  • The above question also states that there is a library, so it is true statement.
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3 years ago
What is meant by the term drill down?
andrezito [222]

Answer:

 The drill down term is basically used in the information technology for the explore the multidimensional information or data by navigating the different layers of the data from the web page applications.  

Drill down basically involve in the database by accessing the specific information through the database queries. Each query basically increase the data granularity. This term is also involve with the link for represent the details more specifically.

The drill down is the simple approach or technique for dividing the complex problems into small parts so that it make the technique more efficient.

7 0
4 years ago
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