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Alexus [3.1K]
4 years ago
9

Derek is working at the help desk when he receives a call from a client about an issue with the company's email. The customer is

very upset about the email issue. He is complaining about the email service and the IT department in general.
Computers and Technology
1 answer:
jeka57 [31]4 years ago
7 0

Answer:

Give the customer time to express his/her anger and then restart the conversation.

Explanation:

A person working as a help desk executive is meant to be equipped with customer service skills and experience. They are the mediator between the customers and the actual service providers in a company.

A good help desk executive should have good communication skills, they should have the ability to diffuse tension which it needed in this context.

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Surprisingly, many of us may be unknowing victims of botnets. Because of the rising sophistication of botnet schemes, your compu
Virty [35]

Answer:

a. Simple rules

1. Upgrade your operating system

2. Upgrade your softwares regularly

3. Upgrade your browser when new additions are available

4. Change your password very often

b. Suspensious signs

1. The operating system and programs take a longer while to start up.

2. It shows lack of storage space despite having space

3. The PC crashes regularly

4. If the sent mails are received as spam

5. The hard disk is working excessively while no programs are currently running

C. All the part of a security incident should be logged.

Explanation:

a. Simple rules

1. Upgrade your operating system

2. Upgrade your softwares regularly

3. Upgrade your browser when new additions are available

4. Change your password very often

b. Suspensious signs

1. The operating system and programs take a longer while to start up.

2. It shows lack of storage space despite having space

3. The PC crashes regularly

4. If the sent mails are received as spam

5. The hard disk is working excessively while no programs are currently running

Explanation:

C. All the part of a security incident should be logged.

7 0
3 years ago
Which keyboard shortcut do we use to turn on APC?​
ANEK [815]

Answer:

ctrl p I gusse hop it helps

bye know have a great day

Explanation:

8 0
3 years ago
You are tasked with implementing a recursive function void distanceFrom(int key) on the IntList class (provided). The function w
sashaice [31]

Answer:

\*IntList.h*\

#ifndef __INTLIST_H__

#define __INTLIST_H__

#include <ostream>

using namespace std;

struct IntNode {

int data;

IntNode *next;

IntNode(int data) : data(data), next(nullptr) {}

};

class IntList {

private:

IntNode *head;

public:

/* Initializes an empty list.

*/

IntList() : head(nullptr) {

}

/* Inserts a data value to the front of the list.

*/

void push_front(int val) {

if (!head) {

head = new IntNode(val);

} else {

IntNode *temp = new IntNode(val);

temp->next = head;

head = temp;

}

}

/* Outputs to a single line all of the int values stored in the list, each separated by a space.

This function does NOT output a newline or space at the end.

*/

friend ostream & operator<<(ostream &out, const IntList &rhs) {

if (rhs.head) {

IntNode *curr = rhs.head;

out << curr->data;

for (curr = curr->next ; curr ; curr = curr->next) {

out << ' ' << curr->data;

}

}

return out;

}

/* Update all nodes previous to the node containing the passed in integer to be the distance from that node

(1 for the node directly preceding it)

No return value. Works by calling a recursive function (defined below).

*/

void distanceFrom(int);

private:

/* Recursive helper functions that will (1) find the key passed in and then

(2) recursively update the nodes preceding it to contain their distance from the node containing the key.

If the key is not found, update with the distance from the end, with the last node having the value of 1.

*/

int searchAndModify(IntNode *, int);

};

#endif

\*IntList.cpp*\

#include "IntList.h"

void distanceFrom(int key) {

head->data = searchAndModify(head, key);

}

int searchAndModify(IntNode *curr, int key) {

if (key == head->data) {

return(curr->data);

}

/* if key found or last node found , then return 0 */

if (curr==nullptr || key==curr->data) {

return 0;

}

if(curr != nullptr && key != curr->data) {

curr->data = 1 + searchAndModify(curr->next, key);

return(curr->data);

}

}

/* main.cpp */

#include <iostream>

using namespace std;

#include "IntList.h"

int main() {

int testNum;

cout << "Enter test number: ";

cin >> testNum;

cout << endl;

if (testNum == 1) {

IntList test1;

test1.push_front(-3);

test1.push_front(1);

test1.push_front(5);

test1.push_front(8);

test1.push_front(2);

test1.push_front(4);

test1.push_front(0);

test1.push_front(9);

cout << "Key is 8" << endl;

cout << "Before: " << test1 << endl;

test1.distanceFrom(8);

cout << "After : " << test1 << endl;

}

// Test exists function

if (testNum == 2) {

IntList test2;

test2.push_front(-3);

test2.push_front(8);

test2.push_front(10);

test2.push_front(-42);

test2.push_front(3);

test2.push_front(58);

cout << "Key is -3" << endl;

cout << "Before: " << test2 << endl;

test2.distanceFrom(-3);

cout << "After : " << test2 << endl;

}

system("pause");

return 0}

3 0
4 years ago
How are a normal video updater and a 3-D graphics updater Alike? how are they different?
STALIN [3.7K]

Answer:

they both do the same thing

Explanation:

5 0
3 years ago
When you call a ____________ method, it executes statements it contains and then returns a value back to the program statement t
Maksim231197 [3]

Answer:

The answer is a VOID method.

Explanation:

A void method is one that simply performs a task and then terminates.

4 0
4 years ago
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