Answer:
When a firm shifts from transactional to value-added and relationship approach of selling the following changes takes place in the way the salesperson approaches he customer and their job:
- Whilst the objective the transactional approach is to make a sale, the relational approach is to build trust. When a customer trusts their sales person, it means they hold the sales person to put their interests first or at least take care of their interests whilst taking care of their too.
- The relational approach is more focused on retaining existing customers than making new ones. This is the obverse of a transactional relationship. It is said that it costs about 5 times extra to get a new client than what it takes to keep one. Thus the smart company focuses on honing this skill until they are better off for it.
- in a transactional approach, the nature of the relationship is relatively short, whilst it is stronger and longer in a relational approach. A Relational approach to selling can sometimes occur in the grey line between personal and official relationships.
- In a relationship-based approach to selling, the firm focuses on adding value in the primary areas of concern for the client as well as other areas. For example, a client - the CEO of a start-up requires recruitment, onboarding, and standard operating procedure as services from a HR firm. As a relational HR person, the best way to proceed would be to give him exactly what he wants and stil go ahead to add more value in other areas by giving templates of letter of appointment to the client.
Cheers!
According to the theory of the invisible hand, when there is competition, self-interested decisions advance the society interests.
<h3>What is the invisible hand theory?</h3>
Adam Smith, a Scottish philosopher and economist, popularized the metaphor of the "invisible hand" to describe the processes by which positive social and economic consequences may result from the collective self-interested acts of individuals, none of whom intend to produce such outcomes.
<h3>How is Adam Smith's invisible hand idea still applicable today?</h3>
An important economic idea that is still relevant today is the invisible hand theory. It may provide insight into the operation of free markets and consumer behavior. Although the idea is significant, it is frequently applied in ways that are inconsistent with Smith's original text or out of context.
<h3>What exactly is the "invisible hand" and why is it significant?</h3>
The term "invisible hand" describes how an individual's self-interests help society as a whole. In other words, through pursuing the profit motive, individuals are required to offer commodities at a cost that others are prepared to pay. Society gains as a result since those goods might not have been created otherwise.
learn more about invisible hand theory here
<u>brainly.com/question/3078419</u>
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Answer:
<em>Rationale: To use lindane lotion: Caregivers should wear gloves when applying lotion to clients; cream/ointment and lotion are used for scabies only; skin should be clean before application; wait one hour after one bathing or showering before application; apply a thin layer of the lotion from neck to soles of feet; pay attention to rubbing lotion in between fingers and toes; leave in place for 8 to 12 hours, then wash off with soap and water.</em>
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