Answer: making sure customers are satisfied
Explanation: In simple words, service orientation refers to the mindset in the organisation under which all employees within work for a sole objective, that is, customer satisfaction.
Such behavior is implemented by the top management and requires continuous efforts. The domain of applicability of such behavior is after the sale is made.
This behavior is developed by the organisation to make sure that their market share remains constant and existing customers do not shift their demands.
Answer:
The correct answer is (B)
Explanation:
Economists are helpful to predict future economic and financial phenomenon’s. In that regard, statistical or mathematical models are considered more appropriate and it is said that they provide better results. In the above scenario, Syd is attempting to construct an economic model for that, the suitable technique to examine the cause and effect to predict the outcomes are mathematical functions. The reason is that mathematical models are more appropriate to predicts cause and effect.
Answer: Public relations
Explanation:
Public relations is the practice of managing information release and its spread deliberately between an individual, organization and the public.
Public relations is controlled internally and it is form of communication management which seeks to influence the opinions, feelings, or beliefs that are held by customers, suppliers, stockholders, and employees, about a firm and its products.
Answer:
cooperative advertising
Explanation:
Based on the scenario being described within the question it can be said that Sylvania was using cooperative advertising to promote its products. This refers to when a retailer/wholesaler and a manufacturer share the costs for locally placed advertisements. Such as Sylvania is doing by paying 50% of the advertisement, mainly because it also benefits them to place their sample advertisements as well.
Answer:
$889.70
Explanation:
The computation of the net present value is shown below:
= Present value of all yearly cash inflows after applying discount factor - initial investment
where,
The Initial investment is $10,000
All yearly cash flows would be
= Annual amount received × PVIFA for 4 years at 4%
= $3,000 × 3.6299
= $10,889.70
Refer to the PVIFA table
So, the net present value is
= $10,889.70 - $10,000
= $889.70