Answer: CIC
Explanation:
A call center is a customer interaction center (CIC) and it is the interface between call center agent with the customers directly. CIC are connected by the external telephone system and it uses as call center.
And the caller are basically identify by the telephone number and customer information are display in the CIC.
CIC are the modular structure for communication which include various components of CIC and framework.
Answer:
to set up placeholders in a document where data will be inserted
False, (i'm not sure but I think that thats it)
