Answer:
<em>a technique of careful listening and observation of non-verbal cues, with feedback in the form of accurate paraphrasing, that is used in counseling, training, and solving disputes or conflicts.</em>
The answer is letter b.
He gives her a kiss. He kiss Aunt
Sally in the mouth and that causes her to hit Tom with her spinning stick. She considers Tom’s behavior inappropriate
and disrespectful that prompted her to hit Tom.
Efficient means someone who is working in a well-organized way and plans things well. So think of what a character would do being "well-organized" "well-planned" ...etc.
I think that the answer would be <span>Parallelism</span>
