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fredd [130]
3 years ago
14

A customer called requesting information about whether or not the store carried a specific product. It is obvious that the custo

mer was transferred to the wrong department multiple times. What is the best response to this situation?
Business
1 answer:
worty [1.4K]3 years ago
6 0

Answer: The best response is to say something like " I understand that you have had a very frustrating experience with us today. I am very sorry this has happened." and then promptly answer the customer's question.

Hope this helps!   :)

Explanation:

You might be interested in
An establishment has three departments with variable costs as a percentage of sales revenue of 30 percent, 40 percent, and 50 pe
zalisa [80]

Answer:

60 percent

Explanation:

Contribution margin refers to the revenue a firm derives after deducting the variable cost it has incurred.

Contribution margin = Sales - Variable costs

Contribution margin or contribution to sales ratio represents the percentage of contribution a firm earns from the sale of it's output.

It is represented mathematically as,

= \frac{Contribution\ margin}{Sales}

Also, contribution margin ratio = 100 - variable cost ratio percentage.

Hence, contribution margin for three departments would be:

A = 100 - 30% = 70%

B = 100 - 40% = 60%

C = 100- 50% = 50%

This represents if sales revenue is 100, contribution margin earned is 70, 60 and 50 under three cases.

Since sales revenue in all three departments is the same, let us assume the sales revenue of a department as y.

\frac{0.70y\ +\ 0.60y\ +\ 0.50y}{3y}    

Thus, weighted average contribution margin would be, 60 percent

7 0
3 years ago
The purpose of a ________ group is to protect data and information assets by establishing data standards and data management pra
Citrus2011 [14]

The purpose of a data administration group is to protect data and information assets by establishing data standards and data management practices and policies

8 0
4 years ago
Intermediaries in indirect channels of distribution: a. Often perform functions that producers cannot perform efficiently by the
alukav5142 [94]

Answer:

A. Often perform functions that producers cannot perform efficiently by themselves.

Explanation

indirect distribution channel of distribution can be regarded as one that depends on intermediaries in order to carry out most or all of their functions of distribution , they are regarded as wholesaler. indirect distribution can also be explained as selling of wholesale producys to the agents/retailers in order for them to distribute the product so it can get to consumers. It should be that Intermediaries in indirect channels of distribution Often perform functions that producers cannot perform efficiently by themselves.

3 0
3 years ago
Which of the following is not a political factor that has hindered growth in poor nations?
aivan3 [116]

Answer:

some nations adopted central planning

Explanation:

5 0
3 years ago
Alpha Computing is a U.S. company that specializes in IT research. It has formed a joint venture with Microchips Inc., a Belgium
Airida [17]

Answer:

The answer is: Strategic alliance

Explanation:

Strategic alliance refers to an agreement between two or more companies that will work together to pursue common goals or objectives. Each company will remain independent and their collaboration is solely to achieve a specific common objective. In this case, Alpha and Microchips will continue to work independently and will work together as one only in China.

8 0
4 years ago
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