Answer:
The correct answer is: b. conducting needs assessment.
Explanation:
Needs assessment often begins with a rigorous analysis of existing processes. This process will identify deficiencies and potential areas for improvement. Having identified the improvement needs, an analysis of the available technology, including an investigation of the methods used by other authorities, may indicate that there are one or several technological solutions to those needs.
At this stage it is possible to follow different consultation courses simultaneously:
Technical advisors can determine if the proposed technological solution is appropriate for the purpose set.
Financial advisors can estimate its cost and determine if it is affordable (see Affordable Prices and Budgeting).
Project administrators can determine if there is support within the electoral body for incorporation.
Senior officers may consult interested parties regarding the proposed change, if appropriate.
Alternative solutions can be explored to determine if there are less expensive or more effective options - not necessarily all solutions must be technological.
At the end of the needs assessment, there is likely to be a solid understanding of the need for change and a clear indication of the most appropriate option to meet the needs. This information can be used to prepare the next phase of the project development and implementation strategy, the business plan.
