Answer:
a) Customer relationship management
Explanation:
Customer relationship management -
It is the approach to manage the interaction of the company with the potential and current customers .
It is done by using data analysis of the history of the customer with the company , in order to improve the the relationship of the business with the customers , which focus on the retention of the customers and to increase the sale .
Hence , from the question information , the correct answer is a) Customer relationship management .
Answer:
b. Horizontal merger.
Explanation:
Project Repat is merging with a company that produces similar products to its own markets them in similar markets as well, this is an example of a horizontal merger that results in increased synergies between the similar firms and a greater market share opportunity.
Vertical mergers are usually not in the same industry. They would either be with the suppliers of Project Repat or customers who retail Project Repat's products.
Conglomerate is an example of diversification and usually the merging firms have different operations.
There are no information of clashes of any sort within the two merging companies so it is uncertain whether this is a hostile takeover.
Hope that helps.
Yes you can. The hand book says a minor and minors are under 18. I hope I helped you.
