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The position description for the Level 1 Help Desk Agent in this chapter illustrates that

1 answer:

4 0

Answer:The position description for the Level 1 Help Desk Agent in this chapter illustrates that "Network support and user support may be combined in a single position"

Explanation: Network support and user support may be combined in a single position. This means that one may be doing both activities on the same job for the Level 1 Help desk.

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