Question

The HR department at Bailey Services is considering offering telecommuting as an option to some experienced employees. At a meeting to formalize the move, the heads of the different departments met with Laura Watson, the HR manager. Laura, who thought this meeting would be a short one, was proven wrong when all the members, who had previously agreed that telecommuting would work in their company, began coming up with divergent views. By the end, two divisions claimed having major concerns about allowing employees to telecommute, and those in favor of it were equally vocal. This scenario depicts the operation of: ________.
A) conformity
B) groupshift
C) role conflict
D) groupthinkE) social loafing

Answer 1

Answer: B - Groupshift.

Explanation:

When any group comes together and has different views it can cause a groupshift. This is different than having a discussion, conformity, role conflicts, etc. The groupshift will usually go for the most extreme ideas out of all others and go with that instead. It only takes one vocal person in the group to shift the ways the others think and change the views they had before the meeting.

The most dominant speaker in the group will be the one to persuade the others to join in their views and therefore making it a groupshift.