Question

Companies trying to standardize processes while attempting to meet individual customer needs will most likely use which type system?

Answer 1

Answer:

Hybrid System

Explanation:

With the increase in competition in the business environment, companies are now adopting a hybrid strategy. A hybrid strategy is one that aims at standardizing processes, and at the same time attempting to meet individual customer needs. The businesses adopt a cost and differentiation model so as to provide optimum satisfaction to the customers. Adopting just one strategy would slow the growth of the company making it difficult for them to compete.  

The hybrid system adopted could be sequential or simultaneous. The sequential strategy is one in which the company first adopts one strategy (example, cost-effectiveness), before moving unto the next strategy (example, differentiation). The simultaneous strategy, however, is one in which the two strategies are employed at the same time.