Question

Cities in India have a competitive advantage over cities in China as locations for international consumer services, such as call centers and bill processing. This advantage has its origins in which of the following?

Answer 1

Answer:

The correct response is the English language legacy of British colonialism in India.

Explanation:

India is favorable to a lot of American and European countries in terms of international consumer services like call centers because the labor costs are lower than in countries like the United States or England, and India has a strong English language legacy because of its former status as an English colony. The English language is still an important part of the education system in India and so many educated Indian nationals are highly fluent in English. This gives India a competitive advantage over China where English usage is not as widespread and there are difficulties in accessing quality education in English.