Im not sure for question 1.
And I think number 2 is C but correct me on that. Author use a characters personality or personalities trough their speech, the way the characters talk and the way they act. Questions can be asked like is this person amiable or arrogant. It can also be as of apperance what the character looks like. If they are tall, short, skinny, chubby, strong, weak, brunette, blond ext. Descriptions in most stories are used to give an imagination of what a characters looks or seems like.
Hope this helps :)
<span>An internal change in outlook or belief is called an epiphany.
Denouement has to do with plays and drama.
External conflict is when you fight with somebody.
Theme is what something is about.</span>
Is there a passage for this?
^that is right because he talks super fast and it’s hard to contact someone who talks really fast
You need to give us more description.