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Margarita [4]
3 years ago
12

Myrtle, a bank manager, is referred to as a tough boss by her subordinates because she uses bullying management styles to get th

ings done. She sends intimidating emails to the clerical staff at her branch, she threatens the cashier to tally the cash transactions within a particular time limit, and she is abrasive to her subordinates when they try to justify their actions. In this scenario, which of the following is the most evident management mistake being committed by Myrtle?
Insensitivity to others
Business
1 answer:
stiv31 [10]3 years ago
3 0

Answer:

C) Insensitivity to others

Explanation:

Myrtle is not a bully, she seems to be more like a dictator. Besides Myrtle being rude to her subordinates, which is totally wrong, her behavior will cause negative emotions to them. I bet the cashiers and clerks all dislike her, and feel a mixture of anger, fear, stress and sadness about this situation. The real problem is that all of these negative emotions translate into hostility and bad service towards the customers. Customers do notice when bad things are happening in a business, specially in stressful places like banks. Banks by themselves are very stressful places and if you add employer hostility and bad service, it turns into a perfect storm.

You might be interested in
Which of the following selections effectively use the "you" view. Check all that apply.
Bas_tet [7]

Answer:

A. Your name will be automatically entered in the raffle if you attend the annual company BBQ.

B. Your satisfaction is important to us. Please complete the customer satisfaction survey.

Explanation:

The you view is used to emphasise the receiver of the message and give less attention to the sender. The other two options use 'we' indicating focus on the sender. While the correct options use 'your' with emphasis on the receiver.

8 0
3 years ago
17. Andy Store sold merchandise in the amount of $5,800 to a customer on October 1, with credit terms of 2/10, n/30. The cost of
kenny6666 [7]

Answer:

D) Credit to Merchandise Inventory for $4,000

Explanation:

Date  Account and Explanation Debit ($)  Credit ($)

         Account Receivable              5,800  

                 Sale                                          5,800

        (Recorded the sale on credit)

           Cost of goods sold            4,000

                  Merchandise Inventory                4,000

           (Recorded the cost of goods sold)

5 0
3 years ago
Which part of a form can a user edit after its creation?
pashok25 [27]

Answer:

the name of the form

Explanation:

3 0
3 years ago
Customer response time is: A. the time taken for value to be placed on a company's products by customers. B. the time taken for
Whitepunk [10]

There are ways to treat a customer. Customer response time is the time taken for a good to be delivered or a service to be performed.

<h3>What is Customer response time?</h3>

Customer response time is known to be the timeframe or period between the placement of a said order and the date of the delivery goods or services.

It is also known as the time between when a customer is said to makes a certain inquiry about a specific product or make a purchase of good or service and when it is said to be received by the customer.

Learn more about  Customer from

brainly.com/question/26313265

4 0
2 years ago
A.J. is the vice president for Keane Products, a marketing consulting firm. On a business trip to New York City in 2019, he meet
Ede4ka [16]

Answer:

$312

Explanation:

Business Travel expenses are costs incurred when you are away from home on businesses. Accordingly, in this case, AJ is allowed to deduct 50% of his entertainment costs (that is, meal and theater tickets) since it follows a substantial business discussion. The cost of transportation, that is the cab fare is fully covered under the business expenses as it is not subject to the 50% rule of deduction for entertainment and the likes.

Thus,

Total money AJ can deduct as business expenses.

= (50% of 350) + (50% of 190) + 42

= 175 + 95 + 42

= $312

7 0
4 years ago
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