Calvin knew his small local hardware store could not compete on price with the big-box discounters so he began offering classes

Question

lbvjy [14]

3 years ago

13

Calvin knew his small local hardware store could not compete on price with the big-box discounters so he began offering classes

for new homeowners and found other ways to provide services the bigger stores don't. Calvin's competitive edge is:

Business

1 answer:

Dafna1 [17] · Answer 1 · 2022-01-08T15:05:21+03:00

Answer:

Customer focus

Explanation:

Customer focus is a business philosophy that places the customer at the center of all business development and management decisions. It is a marketing approach also, that involves products and services to be developed around consumer’s preferences.