They can be described as traumatized, horrified, mortified, etc.
Distillation is a process that can separate a mixture, composed of two or more components, by using selective evaporation and condensation. In this process is important to have the components with different boiling points, otherwise it's not possible to separate.
That means, that a good separation can be achieved if the boiling points have a large difference.
Answer:
A. Contingency planning
Explanation:
Contingency planning refers to the an approach in forecasting unexpected events by developing an action plan to appropriately respond to such threats. In this scenario, despite that the company expects favourable sales in the future, it is planning to face an unexpected drop in sales.