Answer:
Organizations are responding to social media complaints using all of the methods indicated. This provides more tools to avoid any type of repercussions.
Explanation:
- Adding non-disparagement clauses in consumer contracts. When someone downloads an app, a user must accept an agreement, sometimes so extense and complicated, that the user will just click <em>Accept</em>. T<u>hese agreements or contracts could include protections</u> so costumers don't speak negatively about a company.
- Increasing the legal staff in the organization. In the case of legal actions, the best protection is to have several attorneys<em> preparing documentation in advance</em> and <u>receiving notification of all potential complaints from community managers</u>.
- Zeroing in one statement that is not true and ignoring the rest. The community manager can take action reducing importance to any complaint created by a consumer, and disregard all related comments. This will make appear the <em>complaint as something unfounded </em>and will lose importance to the eyes of other consumers.
- Deleting unfriendly posts. The most aggressive form of control, and the one that could affect the corporative image the most. Since customers are denouncing something that feels is affecting them directly, the deletion of this complain could be seen as censorship, and tyrannic. Even though the company <u>could set rules</u> to avoid discrimination and violence on their social networks, a comment sent to get help about a situation that affects a customer directly is not correct from a <em>marketing or public relations stand.</em>
Morrison and his report can be seen as partially credible because of his prompt professional reaction and accurate portrayal, coupled with his own emotional reaction.
Morrison's prompt professional reaction and accurate portrayal, coupled with his own emotional reaction, have established the recordings as audio history classics. Many people seem to believe that this legendary recording does not accurately represent Morrison's speech. Morrison's Report was full of emotion, and one can listen and recognize what is going on by his voice: "I... I'm probably going to end up for a moment because I have lost my voice." This is believable because smoke can make it difficult to breathe, and it is possible to lose your speech in that condition.
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One reason is because of the geography of Greece, and probably the main reason is to stop any monarchies from forming and ruling them.
