Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
The correct answer to this open question is the following.
Although the question is incomplete because it does not provide any options and further references, we can say that what Mary Parker Follett recommended in this situation are the following.
-Remember that you must have power with, not over your team. So when you ask Andrie and Marjorie, to write more, be sure to give them facts and information they need to understand the reason for your request.
-Get Destiny and Marjorie into one room. Have them present their vision of what a fundraising event should be, and then brainstorm with them to find ways to achieve both of their goals.
So as we see, what Follet recommends is an interesting way to resolve disputes in the workplace. Marjorie and his co-worker Destiny are two people that often disagree mostly on everything, so that is why they have to improve their working relationships in order to be more productive and alleviate the tensions. Otherwise, the heated arguments could erode even more the relationship and create resentfulness on the part of Destiny.
Answer:
for number 1 .no we have not there are about 8.7 million species we have yet to discover. for number 2 i can't see to good
Explanation:
Answer:
Correct answers are:
A. Dictatorship of the Roman emperors
B. Inefficiency of the Roman soldiers
Explanation:
Option A is correct because Roman emperors were rather incompetent. Their region was harsh and people didn't like them in general. That made internal problems in the country.
Option B is also correct because through time Roman army lost its stability and discipline. Many mercenaries were part of it, and this led to its inefficiency.
Option C is not correct as new capital that was created on the east was the source of stability on the East. But, Western Empire had its own problems.
