Question

Janice's onsite call is almost funny - the laser printer is spewing pages like crazy. The customer begs "Janice, stop this 4300 page printer job!" Which of the following is the most elegant solution? A. Reset the printer. B. Unplug the printer. C.Clear the print spooler. D. Turn off the printer.

Answer 1

Answer:

C. clear the print spooler.

Explanation:

Printers are output devices that receives electronic data from a computer system and creates a hard-copy representation of the data sent. It is a peripheral device because it is not a main component of the computer system.

There are different types of printers, they are inkjet printers, laser printers, matrix dot printers, plotters etc. All printers are capable of queuing data entries meant for printing in its cache memory.

When a printer continue spewing printed pages, clear the spooler (printing job accessed by multiple users). Although reset or powering off the printer may work, it is advisable to clear the spooler first.

Answer 2

Answer:

C. Clear the print spooler                

Explanation:

The most preferred way is to clear the print spooler first before applying other solutions.

Stopping the spooler service and then restarting it will delete the print jobs and clear the print queue by enabling the printer to clear its memory and the print job will be successfully canceled and stopped.

Print Spooler is used to manage all current print jobs being sent to the printer and also used to stop or delete a print job.

The other three options can be used if clearing the print spooler does not help.