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Liono4ka [1.6K]
2 years ago
10

The internal business processes perspective of the balanced scorecard comprises three subprocesses that address all of the follo

wing EXCEPT:
A. innovative processes used to create new products, services, and processes
B. motivating current employees
C. providing service and support to the customer after the sale
D. delivering existing products and services to best meet the needs of customers
Business
1 answer:
Ray Of Light [21]2 years ago
8 0

Answer:

B. motivating current employees

Explanation:

The internal business processes perspective of balanced scorecard were used to create new products, services, and processes. It addresses providing service and support to the customer after the sale. It asks for delivering existing products and services to best meet the needs of customers. But it does not address motivating current employees since balanced scorecard is concerned with innovation in products and services.

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