What did you write?
Kind of a hard question and slightly confusing to answer
It helps to increase customer retention and reduce negative word of mouth. Overall, as a business it is vital to keep customers happy as their patronage keeps the business alive.
The answer is B. By writing the story from Clark's point of view, Willa Cather <span>keeps readers from knowing what Aunt Georgiana truly feels. The first person point of view limits the perspective of readers into Clark Hamilton's thoughts and how he sees Aunt Georgiana. Only the author knows what the aunt will do in the future.</span>
