Question

Shoppers on Amazon have differing needs that must be satisfied during the exchange, which often include the need for information, convenience, variety, and/or pre- or postsale services. These needs are collectively referred to as

Answer 1

Answer: buyer requirements

Explanation: Differing needs such as the need for information, convenience, variety, and/or pre- or postsale services that  must be satisfied during an exchange are collectively known as buyer requirements which aid both buyers and sellers in the ordering process as they allow the seller to ask for any information needed to complete an order while allowing the buyer to communicate his/her needs to ensure that every order specification is met.