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Shkiper50 [21]
3 years ago
12

A customer recently wrote your bakery a letter complaining that the cherry scones were too crumbly and dry. Although the custome

r already ate all the scones, he is demanding a full refund. Your company does not honor refunds on food that has been consumed What could you include in the closing of your response to restore confidence?
1. A statement of company policy regarding refunds
2. A freebie or promotional discount
3. A defensive remark
4. An alternative product
Business
1 answer:
Artyom0805 [142]3 years ago
7 0

Answer:

1. A statement of company policy regarding refunds

Explanation:

A statement of company policy regarding refunds would give clarity to the customer on the reason why the request for refund was denied.

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