Answer:
Frustration-Agression Principle.
Explanation:
The Frustration-Agression principle can be understood as the theory that states that the subjective feeling of frustration often leads to individuals exhibiting aggresive behaviors.
Frustration is a feeling of irritation and potent annoyance when an external (or sometimes internal) event prevents the individual from achieving a certain goal.
Aggresion is a malicious act directed to another person or object.
In this particular case, Jorge is a pitcher that in the last inning gave up a home run. He then experienced frustration and afterwards he hit a batter with a fast ball (Agressive behavior).
Jorge's behavior illustrates: The Frustration-Agression principle.
The correct answer is letter E
Strategic alliance is the formal relationship between two or more companies that seek to achieve a set of objectives previously agreed, however, maintaining themselves as independent companies.
A strategic alliance is an agreement between two companies to undertake a mutually beneficial project, while each maintains its independence. The contract is less complex and less binding than a Joint Venture, in which two companies pool resources to create a separate business entity. A company can enter into a strategic alliance to expand into a new market, improve its product line or develop an advantage over a competitor. The agreement allows two companies to work towards a common goal that will benefit both.
International trade creates jobs by providing more positions depending on consumer demand, it shifts jobs by moving more people to a product that has a higher demand.
In this situation, you should ask the caller to hold on for a moment, and thank them when they're agree.
But, since you're handling the person on the phone first, you need to smile to the person in front of you, and politely ask him/her to wait until you finish your call. After you handle the person on the phone than you could proceed as usual with the person in front of you.
“Psychotherapy is the use of psychological methods, particularly when based on regular personal interaction with adults, to help a person change behaviour and overcome problems in desired ways.” Got answer from Wikipedia.
