There are a number of tools that have emerged since Automation was born. One such tool is the Automation Anywhere. It is a good example of an RPA tool that is used to automate various tasks and upload task bots. Automation Anywhere is made up of three main components. These components include Bot Creators, Bot Runners, and Control Room.

Further explanation

To answer the question, it is most likely that these users have a Community edition which does not allow them to upload bots to the control room. It is also most likely that the users are running a developer license and not a runner (Enterprise) license. Whether or not this is the case, the administrator needs to assign them an administrator role and not a developer one which I assume they are using

Community edition helps users interact with the most basic features of the tool before they are comfortable enough to upgrade to the Enterprise version. These users are able to automate bots for customers only if they have the Administrator role option. The Administration option is found on the Enterprise edition only and not the community edition.

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