The answer to this question is B. personal salvation.
D. Pope Urban II called on Christians to fight the Muslim Turks.
Answer:
a. confirmation bias
Explanation:
Confirmation bias is tendency to select or recall information in a way that confirms or strengthens one's prior personal beliefs or hypotheses- a sort of cognitive bias. This is seen in people that prefer to select information and not judge based on all information. In this way effect is stronger for "desired outcomes". Emotional people are more prone to this type of judgement.
