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Leviafan [203]
3 years ago
15

A recent consumer survey conducted for a car dealership indicates that, when buying a car, customers are primarily concerned wit

h the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty. The dealership should be ESPECIALLY concerned with which determinants of service quality?
Business
1 answer:
Gemiola [76]3 years ago
5 0

Answer: a. communication, courtesy, and credibility

Explanation:

The Consumer survey showed that when buying a car customers are interested in the salesperson's ability to explain what the car does and what it's has, in short it's features. This means that they would like a Salesperson that Communicates effectively, the need for the car.

Dealers should therefore be very concerned with the communication skills of their sales people.

The Consumers would also like a friendly person. This is simple Courtesy. The sales person must be able to show courtesy to the customers to entice them to buy a car and so Dealership management should be very worried about this.

A final thing the Dealer should be worried about is Credibility. Consumers want to know if the Dealer is credible in that if the claims the dealer is making is true and honest. Too many salespersons say anything to get people to buy things even if it is a lie. A car is a big investment and so consumers would very much like to avoided being lied to.

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On March 10, 2019, Dearden, Inc., purchased 11,200 shares of Jaffa stock for $47 per share as a long-term passive investment. De
olasank [31]

Answer:

Dearden, Inc.

Journal Entries to record the transactions:

March 10, 2019:

Debit Investment in Jaffa $526,400

Credit Cash $526,400

To record the purchase of 11,200 shares at $47 per share.

December 31, 2019:

Debit Loss on Investment $22,400

Credit Investment in Jaffa $22,400

To record the loss on investment from $47 to $45 per share.

December 31, 2020:

Debit Investment in Jaffa $33,600

Credit Gain on Investment $33,600

To record the gain on investment from $45 to $48 per share.

December 31, 2021:

Debit Loss on Investment $44,800

Credit Investment in Jaffa $44,800

To record the loss on investment from $48 to $44 per share.

September 12, 2022:

Debit Loss on Investment $22,400

Credit Investment in Jaffa $22,400

To record the loss on investment from $44 to $42 per share.

Debit Cash Account $470,400

Credit Investment in Jaffa $470,400

To record the sale of the investment in Jaffa at $42 per share.

Explanation:

For Dearden, Inc. journal entries are recorded on the acquisition date to record the purchase of the investment in Jaffa.  Records are also made every December 31 to record the movements in the share price of the investment.  Finally, on the date of disposal, records are also made to record the sale of the investment.

4 0
3 years ago
Complete the sentences to describe two different ways to rearrange slides in PowerPoint.
zimovet [89]

Answer:

In normal view, go to the slide deck.

Then, click and drag a slide thumbnail to a new position.

Or, in Slide Sorter View, drag and drop slides to a new location in the presentation.

7 0
2 years ago
A machine to manufacture fasteners has a setup cost of $1,100 and a unit cost of $0.007 for each fastener manufacture. A new mac
Ludmilka [50]

Answer:

Find the break point. (Round your answer to the nearest whole unit.)

122222 fastener

Explanation:

Cost 1= 1100+0,007x

Cost 2=1650+0,0025x

cost1=cost2

1100+0,007x=1650+0,0025x

0,0045x=650

x=122222 fastener

Cost 1=1100+0,007*122222

Cost 1=1955,55

Cost 2=1650*0,0025*122222

Cost 2=1955,55

4 0
3 years ago
Write a 1-2 page executive summary, along with an appendix of supporting information, in which you analyze an organization's fin
OlgaM077 [116]

Explanation:

INTRODUCTION

This research will help you complete a thorough assessment of the financial performance of a company as well as its level of funding risk. Your recommendation will help management to create a loan portfolio and will communicate your review to others within the organisation clearly and succinctly by your executive summary.

SCENARIO

You work for a company that supplies businesses with loans. You meet with a client who needs a loan to review financial and associated results records. You were asked to review records and outline the results in your management team's loan decision.

This situation may be extended to both Option 1 and Option 2, as defined in the following requirements.

YOUR ROLE

You have the privilege of being a loan officer for a banking company, evaluating applicants for loans and making recommendations as to whether the loan requests should be supported.

REQUIREMENTS

Option 1:

With Ace Company the client works. Assume Ace has applied to buy production equipment and build associated applications for a loan of $3 million for 10 years. For this option, use the Ace Data Company Report.

Option 2:

Use a business or your choice situation.

  • To ensure: the client follows the evaluation criteria, read the report carefully before selecting a business.
  • You have access, in order to assess risk and make a loan decision, to the financial statements and related documents. This year and last year you will need details.
  • If you do not share confidential information, you can publish your financial statements and associated performance records.

Loan Recommendation

To obtain your decision, evaluate the demanding company's financial results and send it to the senior management team of your organisation. After processing loan applications, the management team must accept the suggestion.

DELIVERABLE FORMAT

The management team of your company, together with the title page, the guide page and the section for the supporting information, will provide you with the facts in a 1–2 page summary. The Management Review will explain your key metrics and provide your advice and explanation. Information used to review others must be included in the file. The annex Assume that this letter is your only contact and that you will not be with the team to discuss what you plan to do.

Related company report standards:

  • A professional document should therefore be included in the executive summary and the corresponding guidance on the MBA Academic and Professional Papers, including individual paragraphs.
  • In addition to the executive summary, include:

             * A list with names.

             * A list with references.

            * Make sure the faculty has enough knowledge to grasp how you have accomplished your endorsement if you have a business or a situation of your choice.

EVALUATION  

By achieving this test successfully, you show your competence in the following courses by applying the correct scoring guidelines:

•Skills 1: Discuss how financial management impacts accounting principles and practices.  

*Analyse the pattern in account collections of the company.  

*Compare the overall turnover of the company with the average industry inventory turnover.

•Skill 2: To evaluate financial results, apply financial statements.              *Assess the short-and long-term value of the company's funding.  

•Skill 4: to provide multiple stakeholders with financial statements.  

* Communicate clearly accounting details.

The staff will use the score guide to review the decision as if it were part of the management team of your company. Before you develop and submit your appraisal, review the scoring guide.

5 0
3 years ago
The long-term liability section of Twin Digital Corporation's balance sheet as of December 31, 2020, included 12% bonds having a
frez [133]

Answer:

1. Dr Interest Expenses $2,380,000

Cr Discount on Bonds Payable $280,000

Cr Cash $2,100,000

2. Dr Bonds Payable $35,000,000

Dr Loss on redemption of Bonds $2,120,000

Cr Discount on Bonds Payable $720,000

Cr Cash $36,400,000

Explanation:

Preparation of the necessary journal entries by Twin Digital on July 1 2021

1. Dr Interest Expenses $2,380,000

[$ (35 - 1 million) x 14% x 6/12]

Cr Discount on Bonds Payable $280,000

Cr Cash $2,100,000

[$35 million x 12% x 6/12]

(Being to record Interest paid)

2. Dr Bonds Payable $35,000,000

Dr Loss on redemption of Bonds $2,120,000

Cr Discount on Bonds Payable $720,000

[1 million - $280,000]

Cr Cash $36,400,000

[35 million x 104/100]

(Being to record Bonds called at 104)

5 0
2 years ago
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