Copays are a fixed fee you pay when you receive covered care like an office visit or pick up prescription drugs. A deductible is the amount of money you must pay out-of-pocket toward covered benefits before your health insurance company starts paying. In most cases your copay will not go toward your deductible
It is D, sharing appreciation for what is being said. Both A and B aren't crucial to being a good listener, in fact in practice they effectively draw attention to yourself, which would be fine if the question was regarding being a good conversationalist. Additionally, C is just completely irrelevant, that wouldn't even be a good conversation practice, let alone a trait important to listening.
This means do not add in hair if you have already used another product to remove strong curl, make it straight, or "relaxed".
Hope this helps