I am going with B because using a phone call, the customer can notice emotion, if you send a text or something, the person won't know if you actually mean the apologies. Hope i helped. Have a nice day.
1) c) are
2) b) is
3) a) am
4) c) are
5) c) are
Answer: I believe the answer is B. I hope this helps!
<span>The adjectives these and those should be used only with plural nouns.
Those shoes makes sense because there is more than one shoe, but these girl doesn't make sense because there is only one girl.
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