I believe the answer is B but I am not entirely sure I read that correctly.
Answer:
B. that the headmistress is not a kind person
I believe the answer is Pathos. Hope this helps!!
You should ask people about there school or their jobs for many reasons. for one it could help you decide things for yourself and also give you an idea of that job or school environment. its good to know the situations other people are in the improve and watch out in your own.