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Alexeev081 [22]
4 years ago
5

Amanda was upset about the service she received when she was shopping at a department store in the cosmetics department. First,

the different sales people in the area were clustered together talking and laughing and not paying attention to any customers. Then when Amanda asked for her regular color of foundation which was priced at $49, the sales associate simply stated that they were out of stock and did not offer an alternative. Amanda went to the customer service desk and asked to speak to the store manager. What can the manager do to recover from this service failure?
Social Studies
1 answer:
Svet_ta [14]4 years ago
5 0

Answer: Encourage Amanda to complain by listening without interruption.

Explanation: Based on the content, Amanda's dissatisfaction could be inferred from the fact that the sales people failed to pay necessary or adequate attention to customers when trying to make a purchase. These sort of customer service behavior could lead the customer to believe that he or she isn't important, which is a bad customer service behavior. In other to correct or make amends, the manager must encourage Amanda to make his complaint, giving him the necessary attention and audience, which the junior staff didn't afford him.

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3 years ago
B. Make a list of major states of Medieval Nepal.​
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Answer:

Some of the important states were Gorkha, Lamjung, Nuwakot etc. Kathmandu was a single political unit during the early period of Malla rule but after the end of the Yakshya Malla, it was divided into three states, namely Kantipur, Patan, and Bhadgaon.

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3 years ago
If you grimace in fear while taking a difficult exam, this facial expression is likely to cause * a. you to experience increasin
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Answer:

a. you to experience increasingly intense feelings of fear

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Grimacing in fear can increase the intense feeling of fear. The facial expression causes a ripple effect by increasing one's tension. The perception of the face shows the information or tells what is going on in the mind.

The student putting up a grimace of fear shows that the student is fearful in the mind, hence there is a tendency for the students fear to grow, since the exam is not likely to be less difficult.

Most times fear spikes up the blood sugar level even when one hasn't eaten.

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4 years ago
When the economy is doing badly, which of the following workers is NOT likely to have fewer customers or patients who want their
emmainna [20.7K]

The correct answer is D. A nurse.

Explanation

"When the economy is bad", is a way of referring to a negative situation economically, such as being left without a job, without economic income, due to bankruptcy of your own business, among others, that does not allow growth or economic stability. Therefore, when a community is in an economic crisis, people stop spending as much money on services and goods that are not as essential as leisure. Furthermore, companies no longer need the services of many of their workers because they cannot pay their wages. However, primary services such as health always receive income and that people continue to assisted hospitals, clinics, doctor's offices, and places where they can be assisted by medical personnel such as doctors, nurses, specialists, among others because it is a primary need. It cannot be radically suspended. Therefore, the correct respect is to D. A Nurse.

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4 years ago
Difference between bicameral and unicameral legislature of Nigeria as a case study​
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Federal government of Nigeria also follows two tier system of legislature similar to United States of America

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The central Government of Nigeria also is allocated into three divisions: judiciary, executive and legislature. Parliament comprises of two tier system and both houses constitute to be the law making body of the state.  

President is the head of the state and the government. There exists multi-party system and for all parties the president serves to be the head. The highest apex court is the supreme court of Nigeria. It also practices the equal allocation of powers between the divisions of the government and supervisory and controlling authority is exerted by all three branches of the government.

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4 years ago
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