Answer: Cheerfulness, positive attitude
Explanation:
Customer service is part of the backbone of business. How customers are treated would determine how long the business would last, when customers are not treated well, there won't be a growth regarding the business, employees would need this in mind considering the various kinds of clients they would come across and it's very obvious they won't be the same, a lot of positive mindedness and cheerfulness is required, this is what is required a lot for Susan's job
The answer to this is C... Hope this helps :)
Answer:
cognitive dissonance theory
Explanation:
Cognitive dissonance theory was proposed by Leon Festinger in 1957 and this theory explains the relationships between cognitions. There is a tendency for an individual to see their cognition in a consistent manner such as belief, opinion. If there is found any inconsistency between behavior and attitudes(dissonance) something must change to eliminate the dissonance between attitude and behavior( dissonance). If there is happening something discrepancy between behavior and attitude then attitudes will change to accommodate the behavior.
<u>There are two factors which affect the dissonance:</u>
- Several dissonance belief, and importance to attached belief each other.
- Reduces the importance of dissonance belief.
- Change the dissonance belief that could not be inconsistent
- Add the more consistent belief that outweighs the dissonant belief.
Answer: B. The Cost of War
Explanation:
The answer is b. The cost of war. This is because taxes and government funding provide education as a benefit for military veterans.
