The correct answer to this exercise is <em>convey</em>. A possible definition for this verb, according to several dictionaries, including Oxford and Cambridge, is: to communicate (a message or information). In the activity proposed, it's possible to infer that Teresa hadn't been able to appropriately transmit a message to her friends. None of the other possibilities provide a similar idea, or an adequate complement for the sentence. <em>To segregate </em>means to separate; <em>to forsake </em>means to quit or to abandon; <em>to engulf </em>means to completely cover or to overwhelm.