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If your partner expresses unhappiness in your relationship, validate your partner's feelings and respond with self-disclosure.
A licensee or server who has been warned and still serves a habitual dru-nkard faces possible ABC disciplinary action and criminal prosecution.
<h3>How would you handle a customer who has had too much to drink and is being rude or obnoxious?</h3>
Be composed and speak normally. Others in the restaurant may be monitoring how you behave if the dru-nken person is shouting. Some people might even be filming what they perceive to be a fight on their iPhones. No matter how enraged you are, keep your composure and be polite.
<h3>What should you do if a patron arrives at your establishment and is already obviously intoxicated?</h3>
Make sure the customer leaves in a timely manner - Once a customer becomes intoxicated, they must leave the area and cannot be admitted again. They must go even though they could have accepted your offer of a non-alcoholic beverage.
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Listeners who are more concerned with making their point than with understanding the speaker are called conversational narcissists.
A narcissist who is good at conversation will try to keep it focused on themselves and the things they know about or are interested in. If the topic of discussion changes, they become extremely disinterested in the conversation very soon. The conversational narcissist would receive eighty percent of the total time spent on the conversation. People who are conversational narcissists focus the conversation exclusively on themselves and withdraw when it shifts away from them. They have little to no interest in hearing what others have to say.
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