Question

Melinda, human resources director at Exceed, has noticed lately that several employees have been dressing inappropriately on Fridays. Melinda decides to revise the company's casual Friday policy and communicate it to employees by posting it on the company's e-bulletin board. This is an example of
a. horizontal communication
b. grapevine communication
c. interpersonal communication
d. impersonal communication

Answer 1

Answer:

D). Impersonal communication.

Explanation:

The example provided here demonstrates 'impersonal communication' which is a type of communication that is specifically associated with social roles informally and superficially. 'Impersonal' as the name suggests, it implies a communication without including or considering 'personal emotions or relationships'.

These types of communications usually include communication between a sales representative and customer(potential). These types of communications mostly include interaction with e-mails or social networking instead of directly or personally communicating with each other. Thus, as Melinda uses a less direct method to communicate her message(posting casual Friday policy on bulletin board), so, she adopts the 'impersonal communication' method which is option D.