A:
- Complainer
- Whiner
- Bellyacher
- Protester
- Fusser
The subject-verb agreement rule which is being broken in the sentence above is c<span>ollective subjects functioning as a unit require singular verbs.
The collective subject <em>the crew </em>requires a singular verb, because it denotes a single unit. So, instead of using the verb <em>have visited, </em>it should have been <em>has visited. </em></span>
A . (13) what have they accomplished so far ?. they are asking a question so they need a question mark.
<span>The best opening sentence for such a business/informal letter is B. Your order of February 10 arrived in our office today. This is the only sentence that doesn't sound too formal and use a bunch of fancy words in order to make it seem more formal, which is the reason why it is the least formal, in this case and thus the correct answer.</span>