Question

A performance evaluation for new sales representatives at Office Automation Incorporated involves several ratings done on a scale of 1 to 10, with 10 the highest rating. The activities rated include new contacts, successful contacts, total contacts, dollar volume of sales, and reports. Then an overall rating is determined by using a weighted average. The weights are 5 for new contacts, 3 for successful contacts, 3 for total contacts, 2 for dollar value of sales, and 4 for reports.
What would the overall rating be for a sales representative with ratings of 2 for new contacts, 2 for successful contacts, 1 for total contacts, 8 for dollar volume of sales, and 6 for reports?

Answer 1

Answer:

The overall rating for the sales representative is 3.4706.

Step-by-step explanation:

We need to obtain the total weighted rating by multiplying the weight and rating for each category. It is helpful to construct a table like this one.

Activity                                       Weight                 Rating      Weighted Rating

New contacts                                 5                          2                     10

Successful contacts                       3                          2                      6

Total contacts                                 3                          1                       3

Dollar volume of sales                   2                          8                      16

Reports                                           4                           6                     24

Total                                                17                                                  59

Overall rating = Total Weighted Rating / Total Weights

                        = 59 / 17

                        = 3.4706