My answer would be C ''Foreign Exchange Rate''.
Answer:
A. whistle-blowing.
Explanation:
Whistle-blowing occurs when an employee exposes information of wrong-doing, unethical practice, or illegal actions. The information released can either be to internal authorities or it can be released to external parties.
When an employee does not have confidence that appropriate action will be taken on the information provided, employees tend to go to external parties with the information.
This was the case with EAC above where the staff were going to the press. EAC now set up a whistle-blowing framework that increased employee confidence and reduced turn-over.
Answer:
D. The halo effect
Explanation:
Bias occurs when an individual lacks objectivity and impartiality in making decisions. There are various kinds of bias. However, in this scenario, the bias associated with here is the halo effect. The halo effect is a form of bias in which an individual opinion or feel concerning an individual or an event is influenced by the impression the individual gets from the other individual or event. It is when an overall judgement is made on an individual based on some specific characteristics or traits of the person. In this case, because of the polite and nice characteristics of the salesperson, Jarvis assumes that she's an effective salesperson. Of which those characteristics has nothing to do with effectiveness in sales.