Answer:
A)The front desk receptionist is being compensated for unproductive time.
B. The company could install a time clock that would result in either (1) her returning on time or (2) reducing the cost to the firm
C. The management could bring the situation to the attention of the receptionist. The extra emphasis on meeting her duties may be all that is required.
Explanation:
From The question, we are informed tmabout how a front desk receptionist get extra 20 minutes of lunch time to run personal errands.
In this case, the statements that correctly identifies the cost and possible solution for the agency problem in this ccase are:
✓all the unproductive time the front desk engage on has been compensated for , because she required extra time to run errands personally and it doesn't add anything up to the organization.
✓there could be an installation of time clock, that will brings her back on time as well bring about reduced cost of the firm
√the issue could be raised by management to the receptionist The extra emphasis on meeting her duties may be all that is required.
