Answer:
Virtual organization
Explanation:
A virtual organization or the business is the one which is defined as whose members are apart geographically, generally working through computer e- mail as well as groupware when appearing to others which is to be unified, single company with the real location physically.
In short, it is the permanent or temporary collection of the geographically dispersed groups, company, entire or individual units which ground on the electronic linking so that to complete the process of production.
So, in this case, the workgroup working on e-mail, phone and collaborative computing in order to complete the project. Therefore, it is an example of virtual organization or company.
Answer:
Answer is C
Explanation:
Key performance indicators are sets of quantifiable measures used to evaluate how effectively an organization is achieving its key organizational objectives.
The keyword here is "quantifiable".
Therefore, recording the percentage of help desk calls answered in the first minute helps to know just how effective the company is probably helping its customers have great experience or easy usage of its products or services by the number of customers calls answered to, or how effective the customer service is.
