The coach needs to establish a strong connection with the counseling process from the client's perspective, therefore interpersonal effectiveness, listening, and empathy are among the fundamental coaching qualities in a coach-client relationship.
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What is empathy?</h3>
Empathy is the ability to put oneself in another person's shoes and comprehend or feel what they are going through from within their frame of reference. Various social, cognitive, and emotional processes that are primarily concerned with comprehending others (and their feelings in particular) are all included in definitions of empathy. Cognitive empathy, emotional (or affective) empathy, somatic empathy, and spiritual empathy are different types of empathy. Both academics and laypeople have given the term "empathy" a wide range of (sometimes conflicting) definitions ever since it was introduced to the English language.
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A major contribution of the psychoanalytic theorists is
insight into human beings and their psyche. Psychoanalytic theory shows that humans
are driven by the need to gratify their basal and instinctual need. It posits
that humans are not masters of their own destiny but rather slaves to their
instinctual needs.
Psychologist John B. Watson who suggested that all behaviors are a result of the learning process.
Admission-Discharge-Transfer that is ADT system is the part of the registration process in the hospitals and may be called by the scheduling system as it provides all the notifications about the patient from from his admit to discharge.
ADT notifications help the physician and care management teams to keep an update on patient's health status and also help to identify patients who are frequent users of healthcare systems.
ADT system helps the admitting staff to stay alert about the patient's medical history and keep precautions if the person had infectious disease in past so that the patient could be kept in an isolation room.
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Answer: d) vocalized pauses
Explanation:
Vocalized pauses is defined as the halts or break that occurs in communication happening in verbal form.It tends to interrupt and break the continuation of the though that is being presented while speaking.
Vocalized pauses are filled in using the filler usually , such as "umm" , "uhh" etc
. These kind of verbal sentences makes the sentence meaningless , displays lack of confidence , creates misunderstanding etc. So, Malcolm's instructor is instructing him to reduce vocalized pauses while giving speech.
Other options are incorrect because types of vocal forms, pitch, filler, different variations are not being displayed through Malcolm,'s situation.Thus, the correct option is option(d) .
